ibwet Privacy Protection Policy
This page explains how ibwet collects, uses, and protects your personal data.
ibwet Introduction and Purpose of Policy
ibwet is a digital gaming platform for players in Myanmar, and is committed to consistently protecting users' personal data. This Privacy Policy ("Policy") sets out the rules governing personal data in connection with visiting the ibwet.org website or using ibwet's services.
This Policy applies to all ibwet services and covers all users who register an account and play through the website, as well as visitors who only browse the ibwet website. By continuing to use ibwet, you are considered to have agreed to the data handling practices described in this Policy.
If you do not agree with this Policy, you must contact [email protected] and deactivate your account before continuing to use the ibwet website.
Types of Data We Collect
ibwet collects certain categories of personal data in order to deliver its services properly and meet its legal obligations. This data will be used only for the purposes described in this Policy.
Data you provide directly
- Name, date of birth, and age verification (confirmation that you are 21 or over)
- Email address
- Phone number
- Financial information required to process deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay account numbers)
- Communication records you send us regarding bonus requests or customer service
Technical data collected automatically
- IP address and geographic location (region level)
- Browser type, version and screen size
- Device type (desktop / mobile) and operating system
- Pages visited, time spent and click data
- Data from cookies and similar tracking technologies (see Section 6)
Financial data
- Deposit and withdrawal transaction records
- Transaction history (in-account records)
- Bonus usage history
How we use your data
ibwet uses collected data only for the purposes listed below. Data is not handled in any way beyond what is described here.
Account management
User data is used to open accounts, verify identity, manage accounts and process payments.
Customer service
Data is used to respond to your enquiries through 24/7 Live Chat and email support.
Service improvement
Data is analysed to identify and fix platform issues and to improve the user experience.
Security and fraud prevention
Data is monitored to prevent account theft, financial fraud and other harmful activities.
Communications
Data is used to send important account and financial notifications (such as bonus confirmations and deposit / withdrawal confirmations).
Legal obligations
Data is used to maintain records as required by applicable laws and regulations.
Data sharing and third parties
ibwet does not sell, rent or share user data with external third parties for commercial purposes. However, data sharing may occur in the following cases —
Payment service providers
Only the minimum data necessary to process deposits and withdrawals via KBZPay, Wave Money, AYA Pay and CB Pay is shared. These service providers must handle data solely in accordance with ibwet's instructions and are not permitted to use it for any other purpose.
Platform service providers
Data processing agreements are in place with cloud hosting, software infrastructure and security service providers, and only the minimum necessary data is shared.
Legally required disclosures
Relevant data will be disclosed only when required by a court order, regulatory directive or legal obligation. Where possible, you will be notified in advance when such a disclosure is made.
All of ibwet's service providers operate under data protection agreements and are continuously reviewed for compliance with our data protection policy.
Data security measures
ibwet has put in place technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.
- SSL/TLS encryption: Data transmitted between the website and servers is encrypted using the TLS (Transport Layer Security) protocol.
- Access control: ibwet staff are granted data access only to the extent needed for their role, and all access is logged and audited.
- Financial data encryption: Payment information is stored using industry-standard encryption. No card numbers or mobile banking PINs are stored on ibwet servers.
- Regular security audits: Regular checks are carried out to identify and address security vulnerabilities on the platform.
- Data Destruction Control: When your data is no longer needed, it is securely deleted, and data that has passed its legal retention period is destroyed rather than kept.
Please note that even with these security measures in place, no digital technology can offer 100% protection. Make sure to keep your account details (Username/Password) safe and never share them with anyone.
Cookies and Tracking Technologies
The ibwet website uses cookies to improve your browsing experience and to analyze site performance.
Types of Cookies
Essential Cookies
These cookies are necessary for the website to function, and cover things like maintaining your login session and shopping cart. These cookies cannot be declined.
Performance Cookies
These are used to analyze browsing patterns and improve the website accordingly. The data they collect is aggregated and anonymous.
Functional Cookies
Designed to remember your preferences (such as language selection) and provide a more personalized browsing experience.
Blocking Cookies
You can decline cookies through your browser settings, but please note that doing so may reduce the effectiveness of some website features.
Your Data Rights
As an ibwet platform user, you have the following rights regarding your personal data—
- Right of Access: When you request it, ibwet will tell you what data it holds about you.
- Right to Rectification: If there are errors in your data, you can request that they be corrected.
- Right to Erasure: You can request deletion of your data, except where it cannot be deleted due to legal requirements.
- Right to Restriction: You can request that the handling of your data be restricted while it is pending deletion.
- Right to Portability: You can request that your data be provided to you in a machine-readable format.
- Right to Withdraw Consent: If you have given consent for data processing, you can withdraw that consent at any time (this does not apply to data processed on a legal basis).
To exercise these rights, contact us at [email protected]. ibwet will act on your request as quickly as possible after receiving it.
Data Retention Period
ibwet retains data for as long as it is needed to provide the service and until legal retention obligations have been fulfilled. Once that retention period ends, data will be securely deleted.
- Active accounts: Data is retained for the entire period the account remains open.
- Closed accounts: Data is deleted once the legal retention period has been completed.
- Financial records: May be retained for an extended period to satisfy financial legal requirements.
- Customer service records: These are not retained indefinitely from the initial contact; they are deleted after a reasonable period following the resolution of the request.
Policy on Under-21 Minors
ibwet's services are available to players aged 21 and above only. ibwet will not collect or process personal data from anyone under the age of 21.
ibwet carries out age verification when accounts are registered. Any account found to belong to someone under 21 will be closed and all data associated with that account will be deleted. If you become aware that a minor has accessed ibwet, please contact [email protected] immediately.
Notice of Policy Changes
ibwet may update this Privacy Policy from time to time. If significant changes are made, notice will be given in advance through the platform. Continued use of the service after any changes means you accept the updated policy.
If you have questions about policy changes, you can contact us at [email protected]. The date this policy was last updated is shown at the top of the page.
How to Contact ibwet
If you have any questions about this Privacy Policy, you can reach ibwet's customer support team in the following ways—
You can go to the ibwet Login page and submit personal data requests directly from your account settings.
Go to ibwet Login